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DriveDesk – Taxi & Fleet Booking

Service Overview

<p>DriveDesk supports city rides, rental bookings, and outstation trips with real-time vehicle tracking, driver KYC, pricing automation, and commission settlements. Multiple dashboards for drivers, agents, and fleet owners. Integrated fare estimator, ride history, and white-label setup for aggregators.</p>

Frequently Asked Question

  • What is DriveDesk?
    DriveDesk is a cloud-based taxi and vehicle rental booking system designed for individual fleet owners, rental agencies, aggregators, and taxi operators to manage bookings, drivers, GPS tracking, pricing, and settlements.
  • What services can I offer using DriveDesk?
    DriveDesk supports:

    On-demand city rides

    Intercity & outstation trips

    Hourly rental services

    Airport/railway transfers

    Subscription-based fleet rentals
  • Does the platform include real-time GPS tracking?
    Yes. DriveDesk offers real-time GPS tracking of vehicles, route visualization, estimated time of arrival (ETA), and distance-based fare calculation for both customers and admin.
  • Can customers book rides via web or mobile?
    Yes. The platform includes web and mobile apps for passengers, allowing them to book, pay, and track rides. White-label apps are also available for branding.
  • Can I onboard drivers and manage payouts?
    Absolutely. You can onboard and verify drivers (KYC), assign vehicles, track performance, monitor trips, and automate commission or incentive payouts.
  • Is there an admin panel for fleet owners?
    Yes. Fleet owners get a full dashboard to manage bookings, vehicle availability, driver assignments, revenue reports, pricing slabs, and feedback management.
  • How does fare calculation work?
    Fare can be calculated based on distance, time, route, vehicle category, and dynamic pricing rules. DriveDesk supports pre-defined packages and custom pricing logic.
  • Can agents or counters take bookings on behalf of customers?
    Yes. The system supports counter operator dashboards and agent logins where bookings can be entered manually, and receipts can be generated.
  • Is the system scalable for large fleets or franchises?
    Yes. DriveDesk is built to handle multi-city, multi-fleet setups with centralized control and branch-wise analytics. It supports franchise models and sub-admin roles.
  • What integrations are available?
    DriveDesk supports integration with:

    GPS devices

    Payment gateways (UPI, cards, wallets)

    SMS/WhatsApp notifications

    ERP/accounting systems

    APIs for partner or third-party platforms