• support@9vncommunication.com
  • SCR 201 3rd Floor 150 Meters from, Venus Inn Restaurant, Towards, Mausima Flyover, Bapuji Nagar, Bhubaneswar, Odisha 751009, India
Call Anytime+1 336 974-0496

Frequently Asked Questions

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  • Frequently Asked Questions
  • What is 9VN Communication Pvt Ltd?

    We are a SaaS technology company providing scalable, domain-specific platforms for education, healthcare, legal, transport, and rental industries.

  • When was 9VN Communication founded?

    9VN Communication Pvt Ltd was founded in 2019 by Hemanta Meher.

  • What industries do your platforms serve?

    We serve education (school ERP), healthcare (pharmacy & clinic), transport (bus/taxi), legal (FIR, advocate management), vehicle rental, and documentation (eSign, eStamp).

  • Is your SaaS platform cloud-based?

    Yes, all our platforms are cloud-hosted, secure, and accessible from anywhere.

  • Do you offer mobile applications?

    Yes, our systems come with companion Android and iOS apps for admins, staff, drivers, vendors, and end users.

  • Can your platforms be customized for our business needs?

    Absolutely. We provide modular, API-driven solutions that can be tailored to your operations.

  • Do your school and clinic platforms support multi-location setups?

    Yes, our systems support centralized control and reporting for multi-branch organizations.

  • Does the LegalTech platform support online FIR and case management?

    Yes, our LegalConnect module enables FIR filing, advocate hiring, case tracking, and document management.

  • What features are included in the fleet and taxi management solution?

    GPS tracking, fare management, owner approval workflows, booking, billing, and reporting dashboards.

  • Do you offer inventory tracking in your pharmacy and rental systems?

    Yes, our inventory module supports QR/barcode scanning, low-stock alerts, and multi-location inventory.

  • Do you offer free trials?

    Yes, we offer limited-time free trials for most platforms. Contact our sales team for access.

  • Are your pricing plans monthly or yearly?

    We offer flexible monthly, quarterly, and annual subscription plans with custom enterprise pricing.

  • Is there any setup or onboarding fee?

    Depending on the complexity and customization, setup fees may apply. Basic plans have zero onboarding cost.

  • Do you offer discounts for NGOs, schools, or bulk licenses?

    Yes, we offer special pricing for educational institutions, nonprofits, and volume licensing.

  • Can I upgrade or downgrade my plan anytime?

    Yes, you can switch plans or add modules as your business scales.

  • Is my data secure on your platform?

    Yes, we use encrypted connections, secure servers, role-based access, and regular backups.

  • Where is your data stored?

    Data is hosted on secure cloud infrastructure with primary servers located in India.

  • Are your services compliant with Indian IT laws and data protection regulations?

    Yes, we comply with Indian IT Act, Aadhaar Act (for eSign), and other data protection norms.

  • What support channels are available?

    You can reach us via email, chat, or ticketing system. Priority support is available on select plans.

  • How quickly do you resolve issues or respond to queries?

    Our typical response time is under 24 hours. Critical issues are addressed within business hours under SLA.