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MedFlow – Clinic & OPD Manager

Service Overview

<p>MedFlow offers appointment scheduling, digital prescriptions, lab/test integration, billing, and case record management. Supports multi-clinic access, teleconsultation modules, eReports, and SMS/WhatsApp reminders. Built for solo doctors, group practices, and diagnostics labs.</p>

Frequently Asked Question

  • What is MedFlow?
    MedFlow is a SaaS-based clinic and OPD management platform that helps doctors and clinics manage patient records, appointments, billing, digital prescriptions, lab tests, and teleconsultations—all from one dashboard.
  • Who can use MedFlow?
    MedFlow is ideal for:

    Individual doctors

    Multi-specialty clinics

    Group practices

    Diagnostic centers

    OPD-based hospitals
  • What features does MedFlow offer?
    Key features include:

    Digital patient records & history

    Appointment scheduling & calendar

    Digital prescriptions with medicine database

    Billing & payment integration

    Diagnostic test & lab module

    SMS/WhatsApp reminders

    Doctor/assistant login with access control

    Teleconsultation support
  • Can I generate and share digital prescriptions?
    Yes. Doctors can create ePrescriptions with dosage, duration, and follow-ups. These can be printed or sent to patients via email, SMS, or WhatsApp.
  • Does MedFlow support online and walk-in appointments?
    Yes. The platform handles both online booking via link/QR and walk-in scheduling. It includes time-slot allocation and automated reminders.
  • Can multiple doctors or departments use the same system?
    Yes. MedFlow supports multi-doctor, multi-specialty workflows with custom access roles, departmental billing, and doctor-wise performance tracking.
  • Is there a mobile app for doctors or staff?
    Yes. MedFlow is accessible via mobile apps or responsive browser-based dashboards for doctors, receptionists, and admin staff.
  • Can I manage billing and generate invoices?
    Absolutely. MedFlow allows you to create bills for consultations, procedures, lab tests, and medicine. It supports cash, card, UPI, and online payments with invoice generation and reconciliation.
  • Is MedFlow compliant with data privacy standards?
    Yes. Patient data is encrypted, stored securely on the cloud, and access is strictly role-based. The platform is HIPAA-ready and adheres to health data privacy guidelines.
  • What onboarding and support is available?
    We provide step-by-step onboarding, role-based training, remote setup support, and 24/7 technical assistance via call, chat, or email.