Refund Policy

Thank you for choosing 9Vn Communication pvt ltd for your HRM, CRM, accounting, payroll, inventory, pharmacy, and doctor management needs. We value your trust and are committed to providing you with a seamless experience.

1. Refund Eligibility

We offer a 30 days money-back guarantee for our services. To be eligible for a refund, you must meet the following criteria:

  • Your request for a refund must be submitted within [number of days] days from the date of purchase.
  • The service must not have been used extensively, and there should be no significant data input or activity on your account.
  • The refund is applicable only to the initial purchase and does not cover additional services, add-ons, or upgrades.

2. How to Request a Refund

To initiate a refund, please contact our customer support team at [your support email] with the following information:

  • Your full name and contact details
  • The date of purchase
  • The reason for your refund request
  • Any additional information that may assist in processing your request

Our customer support team will review your request and respond within [number of days] business days.

3. Refund Process

If your refund request is approved, the refund will be processed using the same payment method used for the initial purchase. Please note that it may take [number of days] days for the refund to reflect in your account.

4. Exceptions

  • We do not provide refunds for services that have been used extensively or for an extended period.
  • Refunds are not applicable to additional services, add-ons, or upgrades.
  • Customized solutions or services tailored to specific client requirements are non-refundable.

5. Changes to this Refund Policy

9Vn Communication pvt ltdreserves the right to update or modify this refund policy at any time without prior notice. The latest version will be posted on our website with the effective date.

Contact Us

If you have any questions about our refund policy, please contact us at

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